Q: How long to delivery the goods?
Answer: As for sample, we normally ship your order within 3-4 business days as soon as we confirm your sample charge is in our bank account. We ship the sample by express (DHL,UPS,FedEx,TNT etc.). As for mass order (above 100kg), we can ship it by air or by sea, the goods can arrive your local port in 4-7 business days by air,15-45 days by sea. If you have any questions you can contact us by email or by phone.

Q: How much are your shipping costs?
Answer: It depends on the size or weight of your order and where you are. Normally, shipping cost is between $5-$7/kg by air. Your specific cost will be calculated and shown to you when you complete your purchase. If for sample, for example, one sample 3.5KG is to German, the shipping cost is by DHL is USD75.

Q: How is your product price and MOQ?
Answer: We commit ourselves to supply the very competitive price with high quality to our clients. MOQ normally is 100pcs.

Q: How is your payment term?
Answer: TT: 30% deposit in advance and balance before shipping. We accept L/C for large order. Please contact us for any questions.

Q: How is your product quality?
Answer: Our products have certification of CE, FCC, FDA, etc. We have specialized inspector to inspect incoming and outgoing material. All the TFT LCDs are bought from the famous brand: Sharp, Panasonic, NEC, AU, Sony, etc.

Q: What about your product packing?
Answer: Our product packing is standard, suitable for both air and ocean freight. We can supply the pack design you want if the order is up to 500pcs.

Q: Does your company make OEM products?
Answer: Yes, we do. Please notice the extra cost for special logo and packing. But if your order is above 500pcs, you need not pay extra cost for OEM.

Q: Does your company provide free samples?
Answer: Sorry, for the product we supplied is with high cost.

Q: Does your company provide spare parts?
Answer: It depends on order quantity. Normally, it is 0.5%-1%.

Q: What is your quality guarantee?
Answer: One year.